Returns & Exchanges

At Rumpl, we want you to be completely satisfied with your adventure-ready gear, so we offer a 30-day return and exchange window for all items in new, unused condition with original packaging. Please note that final sale items and personalized products are not eligible for return.

1

Start Your Request

Visit our online returns portal and enter your order number and shipping zip code to initiate the process.

2

Choose Your Option

Select whether you would like to exchange your item for a different color or size, receive store credit, or get a refund to your original payment method.

3

Print and Pack

Download and print the prepaid shipping label provided by our portal and securely pack your Rumpl items in their original container.

4

Ship It Back

Drop your package off at any authorized carrier location; once we receive and inspect the item, we will process your refund or exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing